f20 Privacy Policy
This Privacy Policy explains how f20 collects, uses, protects, and discloses your personal information whilst you use our online platform, services, and products tailored for users in India.
Data We Collect
We collect various types of data including:
- Account Information: Name, email, phone number, date of birth, and other registration details.
- Device & Browser Data: IP address, browser type, device IDs, operating system, and usage patterns for security and performance.
- Local Payment Info: Transaction details on INR payments via UPI, Net Banking, Paytm or Google Pay.
- Cookies & Tracking: Usage of cookies and similar technologies to enhance user experience and assist analytics.
- Usage Data: Records of your activity on f20 including bets placed, deposits, withdrawals, and interactions.
All data collection complies with applicable Indian data protection laws and regulations.
How We Use Your Data
Your data is used primarily to provide, operate, and improve our betting services. This includes:
- Processing account registration, deposits, withdrawals, and wagers safely and accurately.
- Personalizing your experience with targeted offers and relevant content based on preferences.
- Monitoring for fraudulent or illegal activity to ensure platform integrity.
- Communicating important updates, promotional information, and customer support interaction.
- Complying with legal obligations, regulatory reporting, and KYC verification.
We do not sell your personal information to third parties for marketing purposes.
Cookies & Tracking Technologies
f20 uses cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic.
You can configure your browser settings to control cookie usage, though disabling some cookies may affect site functionality.
Tracking data helps us better understand usage patterns and improve our offerings while maintaining strict confidentiality.
Data Storage and Security Measures
All personal data collected is stored securely with encryption, access controls, and regular security audits to prevent unauthorized access or breaches.
Our systems comply with industry-standard best practices and Indian data protection guidelines to safeguard your privacy at all times.
Only authorized personnel with strict confidentiality agreements have access to sensitive data necessary for operation.
Sharing Data with Third Parties
f20 does not sell your personal data to third parties. Your information may be shared with trusted partners only when necessary for:
- Payment processing and verification services.
- KYC and regulatory compliance checks required by Indian law.
- Providing technical support or customer service.
All third parties are contractually obligated to maintain the confidentiality and security of your data.
User Rights and Data Control
You have the right to access, modify, or request deletion of your personal data held by f20 by contacting our support.
We strive to respond effectively to your data requests while ensuring compliance with legal retention obligations.
Users can opt out of marketing communications and manage cookie preferences through their browser or account settings.
Policy Changes and Contacting Support
f20 reserves the right to update this Privacy Policy. Changes will be posted on this page with an updated date.
We encourage users to review the policy periodically to stay informed of changes affecting their data rights.
If you have questions or concerns regarding privacy, please reach out to our support team at [email protected] for assistance tailored to Indian users.